Shipping and Delivery

Shipping Policy for Empty Heads Apparel

This shipping policy explains how Bagais and Co. (doing business as “Empty Heads Apparel”) operates its shipping procedures and strives to meet your expectations with every order. Whether you're a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory from placing your order to the moment it arrives at your doorstep.

Please read this shipping policy together with our terms and conditions to familiarize yourself with our general guidelines.

Table of contents

  1. Shipping and Delivery Options

  2. Delayed Orders

  3. Returns and Exchanges

  4. Contact Information

Shipping and Delivery Options

We offer a variety of shipping options to suit the needs of our customers.

  • Free Shipping: We are pleased to offer free shipping as part of our commitment to an exceptional shopping experience.

  • Flat Rate Shipping: To ensure affordability and simplicity, we provide a flat rate shipping option.

  • Shipping Methods: We offer various shipping methods:

    • Standard

    • Express

In some situations, we may collaborate with third-party suppliers who handle inventory and shipping of products.

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For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. SANDEEP BAGAI is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 8073556146 or emptyheadsapparel@gmail.com

Delayed Orders

Unexpected delays may occur due to various reasons such as logistical challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations transparently and efficiently. If your order is delayed, we will notify you with updates on its status and new delivery time. If delays are significant, you can continue with the order, modify it, or cancel it for a full refund. Our customer service team is available to assist with any changes.